Shipping policy
- International shipping usually takes within 1 week time delivery.
- All orders will be insured for the full purchase amount, and can be tracked online.
- We are professional online dealer, all the orders will deliver to your door. Please make sure you are at home when the packages arrived.
- All the packages will be mailed inside another box!!
- After placing orders,please check your email to get order confirmation. You can also track your order online after we sent you the tracking No.
Return policy
- We are committed to your complete satisfaction. All ordered items here are closely to the word here "what you see on our website are what you get in 7days". Before enjoying easy exchange & return policy,You must contact us for return address before sending the items back. All the items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
- All ordered items are the right items you pick here.We promise you of the right order package.So if returning right items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
- We do not cover the shipping cost of returns or exchanges of right order package. You will be responsible for the shipping and handling costs.
Exchanges
- We accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you.If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
- You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
- We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you.
Order Cancellation
- Cancellation of an order must be requested before the order has been dispatched. Cause that we process all orders as quickly as possible within 6-8hours after orders placing, so we are not always able to cancel an order after it is placed. Besides,we will be charged 15% for transaction fee by the bank each order,and the transaction fee is nonrefundable. Hope you can understand in this key point. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
